Free WiFi

Connecting to the free Aurukun_WiFi Service

1. Connect your device to the WiFi network named Aurukun_WiFi (you won’t need to enter a password)

2. Once connected to the network, follow the prompts on your device to reach the communitywifi.net.au website

3.  You should be connected to the network if you tick the box to agree to the portal terms and conditions and click the ‘Start Browsing’ button.

4. For support call 1800 18 18 12.

Your device should connect to the service whenever it is in range for the following 7 days.  Once the 7 days have expired you will be prompted to accept the portal terms and conditions once again.  This 7-minute YouTube video contains more details about the free outdoor WiFi service.

Connecting to the free IPStar nbn Community WiFi Service

1. Connect your device to the WiFi network named IPStar nbn Community WiFi (you won’t need to enter a password)

2. Once connected to the network, follow the prompts on your device to reach the Welcome website page

3.  You should be connected to the network if you click “Get online” and then the “Continue” button.

4. For support call 1300 197 865.

Your device should connect to the service whenever it is in range. 

How does the Community WiFi work?

Community WiFi is intended for community use and benefit. Your experience in using the Community WiFi service, including the speed, may change from time to time. This is for many reasons, including how many other users are using the service at the same time, your equipment, and the weather. It can support video streaming, games, software updates and file sharing, but activities like these are ‘data hungry’. This means they take up a large share of the service capability, which impacts the experience of others wanting to use a share of the service.

To manage this, the service may be slowed down for data hungry activities. The Community WiFi service may also be switched off at particular times of day if requested by community leaders.

WiFi Calling and SMS Messaging

WiFi Calling and WiFi SMS Messaging allow you to make and receive phone calls and SMS messages on your regular mobile phone number using a WiFi connection instead instead of a carrier mobile phone signal.  Not all mobile phones have WiFi Calling/SMS capabilities.  Your phone may have the capability but it may be switched off.  To check if WiFi Calling/SMS is working on your mobile phone, put the phone in Flight Mode, connect to WiFi and then try to make a phone call or send an SMS message.  Refer to this Telstra webpage for more details.

While Telstra and its wholesale MVNOs are the only mobile phone service providers in Aurukun, customers of other mobile phone service providers will be able to make and receive phone calls and SMS messages in Aurukun if they are connected to these WiFi networks and their mobile phone has WiFi Calling/SMS capability.

Content Filtering

These NBN WiFi networks have content filtering policies in place as agreed with community leaders and NBN.  This means that access to certain websites is restricted.  If you try to view a website which has been blocked by the content filtering policy, an “Access Blocked” message will be displayed.